Escrow

[dummy dummietis]

a bug detected.
1. i want to deposit amount in XMR that is confirmed.
2. go to ***/account/wallet/ and choose xmr --> deposit
3. then i choose an amount in EUR or USD. this amount is converted to xmr by some way and address generated.
4. but if i transfer to this address some amount bigger than i got on step 3, only amount from step 3 will be landed: rest will disappear.

 

[HEISENBERG]

a bug detected.
1. i want to deposit amount in XMR that is confirmed.
2. go to ***/account/wallet/ and choose xmr --> deposit
3. then i choose an amount in EUR or USD. this amount is converted to xmr by some way and address generated.
4. but if i transfer to this address some amount bigger than i got on step 3, only amount from step 3 will be landed: rest will disappear.

dummy dummietisWe are working on being able to replenish a free amount, without generating any specific amount.

If you have such a situation, contact me and we will fix it.

 

[dummy dummietis]

We are working on being able to replenish a free amount, without generating any specific amount.

If you have such a situation, contact me and we will fix it.

HEISENBERGproblem is not in this amount only.
after i transfered a payment from my xmr wallet to your address, no any other transaction could be done from my wallet.
each attempt to log in with seed goes to the syncing forever.
technically, i can enter into my account, but i can't sync my amount and do any activities. so, it looks either as 'pending' or 'blocked'.
i don't know what is the reason, but i suppose this issue is related with this payment, as it appeared immediately.

 

[HEISENBERG]

problem is not in this amount only.
after i transfered a payment from my xmr wallet to your address, no any other transaction could be done from my wallet.
each attempt to log in with seed goes to the syncing forever.
technically, i can enter into my account, but i can't sync my amount and do any activities. so, it looks either as 'pending' or 'blocked'.
i don't know what is the reason, but i suppose this issue is related with this payment, as it appeared immediately.

View attachment 38681

dummy dummietisWhy do you write to me in private messages and here? Let me answer you tomorrow and you practice your patience.

 

[dummy dummietis]

Why do you write to me in private messages and here? Let me answer you tomorrow and you practice your patience.

HEISENBERGYou answered me in PM you don't know the reason, that's why I brought this issue for a common discussion: May be some other users faced the same problem???

I believe it is a serious issue if I can't get an access to my wallet for a few days since the transfer to a random address done.

 

[HEISENBERG]

You answered me in PM you don't know the reason, that's why I brought this issue for a common discussion: May be some other users faced the same problem???

I believe it is a serious issue if I can't get an access to my wallet for a few days since the transfer to a random address done.

dummy dummietisIt's not a problem on our side, it's that your wallet can't synchronize.

 

[dummy dummietis]

It's not a problem on our side, it's that your wallet can't synchronize.

HEISENBERGyes, i understand it is a "general issue". but now it continues for more than 48 hours since the payment was done sucessfuly to your wallet.
coincidence? not sure.
i don't say it is a problem, created on your side intentionally... ahahah...
but i believe it could be related with your address generation algorithm or something similar.

let's hope i will get it unblocked in 2-3 days: there are coins frozen, i even can't place a new order to buy my fckng weed(((

 

[HEISENBERG]

yes, i understand it is a "general issue". but now it continues for more than 48 hours since the payment was done sucessfuly to your wallet.
coincidence? not sure.
i don't say it is a problem, created on your side intentionally... ahahah...
but i believe it could be related with your address generation algorithm or something similar.

let's hope i will get it unblocked in 2-3 days: there are coins frozen, i even can't place a new order to buy my fckng weed(((

dummy dummietisWhat kind of wallet do you use?
You don't have to answer, just import the keys into another wallet and synchronize there.

 

[dummy dummietis]

What kind of wallet do you use?
You don't have to answer, just import the keys into another wallet and synchronize there.

HEISENBERGthank's bro. i will try some other platform to get an access.

 

[dummy dummietis]

What kind of wallet do you use?
You don't have to answer, just import the keys into another wallet and synchronize there.

HEISENBERGOriginally it was created on xmrwallet.com

Well, i did a few attempts to import my keys to some other wallet: mymonero app and web were used with the same result: syncing issue.
it looks as my last transaction was not processed correctly or something similar, i don't know exactly

 

[dummy dummietis]

What kind of wallet do you use?
You don't have to answer, just import the keys into another wallet and synchronize there.

HEISENBERGUPD: finally I got an access to my funds with a strange wallet "monerujo". Beside of this one now one was able to sync all data.