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a bug detected.
1. i want to deposit amount in XMR that is confirmed.
2. go to ***/account/wallet/ and choose xmr --> deposit
3. then i choose an amount in EUR or USD. this amount is converted to xmr by some way and address generated.
4. but if i transfer to this address some amount bigger than i got on step 3, only amount from step 3 will be landed: rest will disappear.
1. i want to deposit amount in XMR that is confirmed.
2. go to ***/account/wallet/ and choose xmr --> deposit
3. then i choose an amount in EUR or USD. this amount is converted to xmr by some way and address generated.
4. but if i transfer to this address some amount bigger than i got on step 3, only amount from step 3 will be landed: rest will disappear.
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- By HEISENBERG
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13 Apr
We are working on being able to replenish a free amount, without generating any specific amount.
If you have such a situation, contact me and we will fix it.
If you have such a situation, contact me and we will fix it.
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problem is not in this amount only.
after i transfered a payment from my xmr wallet to your address, no any other transaction could be done from my wallet.
each attempt to log in with seed goes to the syncing forever.
technically, i can enter into my account, but i can't sync my amount and do any activities. so, it looks either as 'pending' or 'blocked'.
i don't know what is the reason, but i suppose this issue is related with this payment, as it appeared immediately.
after i transfered a payment from my xmr wallet to your address, no any other transaction could be done from my wallet.
each attempt to log in with seed goes to the syncing forever.
technically, i can enter into my account, but i can't sync my amount and do any activities. so, it looks either as 'pending' or 'blocked'.
i don't know what is the reason, but i suppose this issue is related with this payment, as it appeared immediately.
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15 Apr
Why do you write to me in private messages and here? Let me answer you tomorrow and you practice your patience.
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You answered me in PM you don't know the reason, that's why I brought this issue for a common discussion: May be some other users faced the same problem???
I believe it is a serious issue if I can't get an access to my wallet for a few days since the transfer to a random address done.
I believe it is a serious issue if I can't get an access to my wallet for a few days since the transfer to a random address done.
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yes, i understand it is a "general issue". but now it continues for more than 48 hours since the payment was done sucessfuly to your wallet.
coincidence? not sure.
i don't say it is a problem, created on your side intentionally... ahahah...
but i believe it could be related with your address generation algorithm or something similar.
let's hope i will get it unblocked in 2-3 days: there are coins frozen, i even can't place a new order to buy my fckng weed(((
coincidence? not sure.
i don't say it is a problem, created on your side intentionally... ahahah...
but i believe it could be related with your address generation algorithm or something similar.
let's hope i will get it unblocked in 2-3 days: there are coins frozen, i even can't place a new order to buy my fckng weed(((
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15 Apr
What kind of wallet do you use?
You don't have to answer, just import the keys into another wallet and synchronize there.
You don't have to answer, just import the keys into another wallet and synchronize there.
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Originally it was created on xmrwallet.com
Well, i did a few attempts to import my keys to some other wallet: mymonero app and web were used with the same result: syncing issue.
it looks as my last transaction was not processed correctly or something similar, i don't know exactly
Well, i did a few attempts to import my keys to some other wallet: mymonero app and web were used with the same result: syncing issue.
it looks as my last transaction was not processed correctly or something similar, i don't know exactly
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UPD: finally I got an access to my funds with a strange wallet "monerujo". Beside of this one now one was able to sync all data.